The pain of getting a new phone

 

crying

So I just smashed (and I mean really smashed) the screen of my Nokia Lumia 900.  Ugh.

On the plus side, the phone still works flawlessly.  It’s pretty amazing, really.  The downside is the screen is a bit more difficult to read, what with all the cracks, and you can’t help but feel you’re going to get a piece of glass embedded in your thumb while swiping around the tiles.

Thankfully, I have insurance.  So the good news is I don’t have to pay full price for a new phone.  The bad news, as it is when upgrading as well, is getting the new phone to a state just like the old phone.  Guh.

I’ve never been a fan of this process because no manufacturer, OS provider or carrier has perfected it. Heck, I’d settle for half-way at this point.  Microsoft and Nokia have done a good job, between cloud offerings, in making the contacts part of the transfer pretty great.  I was pleasantly surprised, as a matter of fact, when I upgraded to my current Nokia.  When I signed in using my Live ID, it seamlessly added my Facebook, Twitter and LinkedIn contacts. Very nice. But then there are the apps.  Here’s where it gets painful.  Microsoft has, at least, made it relatively easy to re-download all the apps you’ve downloaded previously.  I say “relatively” because you still have to download each app, one at a time from the Marketplace or your phone.  Remembering you’ve purchased/downloaded an app before isn’t enough, though.  And this is never more apparent than when you start re-downloading your games.

Game saves.  Uncle Ballmer and Uncle Belfiore, we have the ability to save our games to the cloud on the Xbox.  Please, can we do this on the phone, too?  When I upgraded to the Lumia 900, I realized every single game would be starting from scratch. That suddenly made me lose interest in a lot of games, simply because I didn’t want to start all over.  And if we can’t save our games to the cloud (I can understand the connectivity logistics involved), then why is there not, in 2012, a process or program that allows me to transfer the game states from one phone to the next? Or just move all the games/apps wholesale?

Please, Microsoft.  I’m a huge WP evangelist and love talking up the advantages my phone has over just about any other phone out there.  This would be a fantastic differentiator, especially with the already existing ties to the Xbox.